Frequently Asked Questions
Everything you need to know about your Magnum Boots purchase.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
Are Magnum boots covered by a warranty?
Yes, all Magnum boots come with a 12-month limited warranty against manufacturing defects in materials and workmanship from the date of purchase.
How do I return or exchange my boots if they don't fit?
We offer a 30-day return policy for unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label for your return or exchange.
Are Magnum boots slip-resistant and safety rated?
Most of our tactical and work boots feature slip-resistant outsoles and meet specific ASTM or EN ISO safety standards. Please check the individual product specifications for specific safety ratings like steel toe or electrical hazard protection.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I clean and maintain my boots?
To extend the life of your boots, we recommend removing dirt with a soft brush, cleaning with a damp cloth and mild soap, and allowing them to air dry away from direct heat sources.